Shipping policy

Shipping Policy

At Prime Cart, we are committed to delivering your order quickly and safely. Please read our shipping policy below.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

Major Cities: 2–4 business days
Other Areas: 3–7 business days

Delivery times may vary during sales, holidays, or due to unforeseen courier delays.

Shipping Charges

Free Shipping on orders above Rs. 3,000.
A standard shipping fee may apply to orders below the minimum amount.

Shipping charges are displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or email (if provided) so you can monitor your shipment.

Delivery Attempts

Our courier partner will attempt delivery multiple times. If the package remains undelivered due to incorrect information or customer unavailability, it may be returned to us.

Incorrect Address

Please ensure your shipping address and contact number are correct before placing an order. We are not responsible for delays caused by incorrect or incomplete information.

Damaged or Missing Items

If you receive a damaged package or a missing item, please contact our customer support within 48 hours of receiving your order. We will investigate the issue and provide an appropriate solution.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to weather conditions, public holidays, courier issues, or other circumstances beyond our control.